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* 100%
Cancellation fees will be applicable on no-shows
Should a transfer
be confirmed for a future date with a 50% deposit for cash clients, we will
honour the rate as quoted when booked.
A 50%
non-refundable deposit is payable on reservation and the balance is payable 3
days before departure.
If a reservation
is cancelled, a cancellation fee will be charged and will be determined as
follows :
Cancellation Fees:
Please note that a
cancellation fee of 100% of the total price applies for day tours and
transfers cancelled less than 24 hours.
If the
cancellation is done -
a) At least 15 -
30 days prior to the start of the tour- 0% of the balance amount.
b) 7 – 14 days
prior to the start of the tour - 50% of the balance amount.
c) Less than 3 - 7
days prior to the start of the tour- 75% of the balance amount.
Any loss or damage
caused to the vehicle, its fittings or equipment due to the negligence or
misconduct of any passenger, will be the responsibility of the client.
Smoking, the use
of alcohol and drugs are not allowed in the vehicles.
Safety belts where
fitted are compulsory to use for the safety of clients.
Payments:
1)
Direct Bank Transfer in advance. This is the preferred method of payment as
it is the safest and cheapest option. All bank charges and commissions are
for the depositor’s account.
2)
Cash in South African Rand (ZAR) payable to the driver.
3)
We do not accept cheques for single once-off shuttle transfers. Regular customers
may open an account with us where we invoice you or your company on a monthly
basis.
4)
If a trailer is required, a surcharge of R150.00 will be charged.
Transfers between 21.00 - 07.00 by appointment only.
5)
A baby car seat is available on request at a rate of R200.00 a transfer.
6)
Rates are subject to change without notice.
7)A
surcharge per transfer is chargeable for late night transfers between 20:00
and 06:00 daily:
Late hours;
* 20.00 - 22.00
add R50 per transfer within 50km radius of the city
* 22:00 - 05:00
add R150 per transfer within 50km radius of the city
* 05:00 - 06:00
add R50 per transfer within 50km radius of the city
Disclaimer:
While
Incredible Tours & Travel, their employees, and/or agents will take every
care against such contingencies, they cannot be held responsible for, and
shall be exempt from any liability for any loss, damage or injury to any
person and/or his/her luggage or personal property. However, at Incredible
Tours & Travel we offer passenger liability insurance, but we strongly
advise all tourist and passengers to take out adequate travel insurance to
cover personal accidents, medical expenses and loss of baggage. While every
effort is being made to publish correct information about the different
tours, we cannot be held responsible for changes made by the relevant
authorities. It is essential to
consult the websites of the places you would like to visit. Arrival times are
“estimates”, and “While Incredible Tours & Travel" cannot guarantee
these times and will not accept responsibility for any delays whatsoever that
might result in clients missing their flights. | 
